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Guardian Doors helps you maintain safe and secure access in and around your premises. We service and repair roller doors, roller shutters, automated entrance doors and much, much more.
We service and repair all brands of roller doors, roller shutters, automatic doors, manual door closers, industrial doors, and entrance control systems and automatic gates to the highest standard and in line with the latest regulations, ensuring your building is secure and your people are safe.
Our expert team of local, accredited, fully trained and equipped technicians are available throughout Perth, 24 hours a day, 7 days a week. We’re committed to providing first time fixes to ensure downtime and inconvenience is kept to a minimum.
Your enquiry won’t be handled by a call centre, either. Your call will go through to our knowledgeable office team, and you can often speak directly with a technician to help with your enquiry.
Choose the right type of service for you
Regular door maintenance helps prevent accidents, reduces breakdowns and prolongs the life of the product, as well as compliance with the current OHS regulations.
Whether you are a small local business or a large corporate, we can provide a tailored solution around your individual requirements.
Commercial Preventative Maintenance Legislation: FAQs
Read frequently asked questions about Commercial Preventative Maintenance Legislation here >
Commercial Door Repair
Your roller door provides your business with security and, if there are unforeseen events or accidents, this can cause unnecessary down time. Guardian Doors provides around-the-clock care for your door with our tailored service, plus lightning-fast repairs for your roller door. Our aim is to increase the efficiency and safety of your door and minimise any down time for your business.
Talk to a professional today
Call (08) 9408 1602 or ENQUIRE NOW
Preventative Maintenance
Our planned or preventative servicing and maintenance is undertaken on a contracted basis. We offer a variety of different service packages covering a range of products to suit your business requirements.
All contracted clients receive reduced emergency breakdown rates.
Guardian Doors technicians are specifically trained and have a wealth of experience in maintaining roller doors, roller shutters, automatic gates and automatic entrance/exit doors and a preventative maintenance contract with Guardian Doors can accommodate different products under the one service contract.
For peace of mind, Guardian Doors keeps all service reports and will send through asset register updates at each service interval.
Registered with Rapid Contractor Management
Guardian Doors is registered with Rapid Contractor Management to help ensure a safer workplace.
Emergency Callouts
If you have a breakdown or malfunction, you can trust Guardian Doors to repair the fault, even if you don’t have a service contract with us.
Call (08) 9408 1602
We can be contacted during office hours by telephone or email. Contact can be made after hours or over the weekend through our 24-hour emergency option.
Service FAQs
Why do I need my commercial doors serviced?
Commercial doors need to be serviced to adhere to 1996 OHS regulations, which state that roller shutters and roller doors should be serviced on a 6-monthly basis to prevent injuries and accidents.
How do I keep track of my roller door or shutter servicing?
At Guardian Doors, we keep all door service records and will even remind you when your service is due.
How long does a commercial roller door or shutter service take?
It usually takes around 30 minutes per door to complete all the OHS checks and adjustments required in a commercial door service.
Will a service interrupt my business operation?
Guardian Doors work with all of our clients to minimise any disruption and can provide ‘out of hours’ servicing if required.
Do you need a scissor lift to service commercial doors?
You may need a scissor lift to service your commercial door, depending on the height of the door. For example, if your door is over 3 metres, then yes – you will need a scissor lift. However, Guardian Doors own all of our plant equipment, bringing any associated costs down, minimising any potential financial burden on your business.
Do you keep records of commercial door and shutter servicing?
Guardian Doors maintain both hard and soft copies of your door maintenance and reports for over seven years and can provide these if ever required for your OHS record keeping purposes.
What type of businesses do you work with?
Guardian Doors provide preventative maintenance across the board: small businesses, large corporations and local and state government – with additional incentives for the employees, too!
Why is my commercial roller door heavy to lift?
As commercial doors are much bigger than residential, the torsion holding the weight undergoes much more strain. A service will apply the torsion lost in everyday use – and will have your door working effortlessly in no time – ensuring your staff or customers do not injure themselves when using the door.
Repairs FAQs
Do you provide urgent repairs to commercial doors?
Yes, Guardian Doors provides 24-hour assistance, seven days a week, 365 days a year, and are fully stocked and ready to repair your door or shutter.
Do you provide same-day commercial door and shutter repairs?
Yes, as an account t holder, you will have access to guaranteed same-day response for all of your business’ door and shutter needs.
Do you have references for your work available?
Guardian Doors have a vast range of references available in almost every industry sector.
Are all your door technicians qualified?
All of Guardian Doors’ technicians hold the relevant tickets to not only service and repair your commercial door or shutter but to operate plant, work at heights, white card, police clearance checks and electrical qualifications.
What is your combined experience in commercial roller doors and shutters?
Guardian Doors have a combined experience of over 75 years! And, our technicians’ knowledge forms the way we treat every asset of your business.
The chain on my commercial roller door goes around without doing anything. Why?
There are a few issues that can cause this. Either the door is too heavy, causing the gearing to slip (risking a twist in the hub of the roller door) or the alignment has worked its way out –all repairable with a full service.
Why is the light flashing on my roller shutter control switch?
This could be an internal board fault, the control switch may have had some damage, or it could be warning you the door needs a service. Guardian Doors’ auto techs can test your control board and ensure your door is working with ease.
Can I get technical support from your commercial team?
Yes. Just like our residential support team, our commercial technicians are available to offer out-of-hours assistance for all of your commercial door and shutter queries or concerns.
How can small business owners with no time to call during the day organise assistance?
Guardian Doors operate 24/7, so you can spend your day focusing on making your small business a success, then call us any time of the day or night. We are here, ready to take bookings, at any time.
Commercial account FAQs
Can I open an account with you?
Yes, Guardian Doors have B2B and commercial accounts available for any size of business premises – you even have your own dedicated contracts administrator!
Do you offer payment plans for businesses?
Yes – Guardian Doors can provide payment plans for every aspect of commercial roller door and shutter repair, regular service, or installation. Ease your cash flow and spread the costs of your service over 12 months.
Will I have access to a dedicated account manager?
Yes, Guardian Doors company structure ensures as a client of ours, you will have access to your own personal accounts manager for any door or shutter query, and as we maintain all documents, the information will be relevant and up-to-date at all times.
Do Guardian Doors help with budget planning for my commercial door or shutters?
Yes, Guardian Doors can provide you with a comprehensive quotation that will indicate exact costs associated with maintaining your OHS obligations – so you know ahead of time the costs  – and can budget accordingly.
