27 Aug Looking for a Garage Door Service/Repair Company?
We tick all the boxes…
When selecting a garage door supplier or service/repair company, there are many things people consider. From price and convenience to reliability or reputation, we’ve highlighted a handful of the most prevalent concerns – and show you how Guardian Doors tick all the boxes.
Murphy’s Law has it that when your door or gate fails, it’s at an inconvenient time. And often at the worst time. At Guardian Doors, we ensure we’re always there to repair on the day. And if required, we’ll be there within three hours.
We have teams of highly reactive, proactive technicians, and as a rare ‘real’ 24/7 door company in Perth; we can be there any time of day or night – not the next morning.
Plus, you’ll always get local staff answering your call.
If you are after the cheapest (and the nastiest), then Guardian Doors may not be for you. We aim to be the best, not the cheapest. And if you’re wondering why we don’t aim for rock bottom prices, it’s because we insist on investing in the following:
All techs have valid WWC and police clearances (We are attending your home, so safety and peace of mind is a priority.)
Auto SMS services: if we need to contact you when a call’s not convenient, you can opt for auto SMS notifications.
Extended workmanship warranty – call at 11 pm, and we’ll be with you within three hours. We stand by our warranties - on everything from a service to a new garage door installation.
Having issues with remotes? Door playing up and not sure if you need an appointment? Our 24/7 technical support can talk you through most issues over the phone. You’ll speak to a qualified service technician, and if you need urgent help, we’ll be there, pronto.
Want to make an appointment but not sure what’s the issue? Even our office administration team can service and repair doors, so you will always be speaking to an experienced person from the Guardian Doors team.
Need your garage door fixed but short on funds? Don’t worry; Guardian Doors have many options for payment, such as zipPay, Open Pay, and flexible finance options to pay weekly, or monthly depending on your situation.
Build your portfolio with Guardian Doors. We all know what a hassle it is to keep your paperwork on hand, find contact numbers and keep receipts. At Guardian Doors, we keep all your documents on our secure system (whether it’s for door service, installation or repair work), so we can retrieve any information you need.
Customer service guarantee: We never stop striving to make sure we get it right for you 100% of the time. But if for any reason you’re not satisfied with your Guardian Doors service, we’ll always offer a solution that is positive for you, our customer.
At Guardian Doors, we take our work seriously. We believe in trust, integrity, security, safety and accountability. Guardian Doors have not had, nor ever will have a sales department. Because we firmly believe that if we’re known as the best in the industry, our service will sell itself.
Guardian Doors will only ever supply a product that has a full and valid manufacturer’s warranty. This enables us to make sure the products we’re installing match the workmanship we’re offering. After all, it’s impossible to provide excellent workmanship when supplying poorly manufactured products with no warranty.
We safeguard our customers by ensuring we use only manufacturers and suppliers that have good warranty conditions. So if product quality is important to you, you’re in safe hands with Guardian Doors.
We support local whenever possible. Guardian Doors use local suppliers over 80% of the time– we even have other reputable door companies on our books. We use local suppliers for vehicles management, servicing needs, team meals and events, uniforms, stationery, and parts that we can’t source.
Each year, Guardian Doors has supported numerous local charities from Beyond Blue and Tru Blue support, to the Pat Giles centre and more. We believe if small businesses support one another, then the whole community can benefit.
When you have your doors serviced or repaired by us, you immediately become part of our #GuardianDoorsFamily. As you’ve chosen us, we’ll ensure we look after you with priority service. And as part of the #GuardianDoorsFamily, we’ll reward you with a loyalty discount that not only you can use, but your friends and family, too.